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December 25th, 2011, 07:51 AM   #1
 
Dustin Broke's Avatar
 
Joined: Dec 2011
Posts: 2
Video driver

I have a laptop that has a Intel HD graphics card and I wanted to see if I can update it using Intels drivers but it says this



"A customized computer manufacturer driver is installed on your computer. The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer."



Does this mean that my driver is different from Intels and I have to use the drivers from Sony basicly since my laptop is made from Sony? I been updating all of my drivers from Esupport website from Sony. I noticed that Intel also says this




"Usage:

These software drivers are generic versions and can be used for general purposes. However, computer original equipment manufacturers (OEMs) may have altered the features, incorporated customizations, or made other changes to the software or software packaging they provide. To avoid any potential installation incompatibilities on your OEM system, Intel recommends that you check with your OEM and use the software provided by your system manufacturer.

Intel and the computer original equipment manufacturer (OEM) may not provide technical support for some or all issues that could arise from the usage of this generic version of software drivers."



Basicly Intel is saying that to use only drivers from like HP, Acer, Sony, etc right since laptops like mine are branded computers? So basicly Intel is saying if I use there generic drivers it will not work right for my laptop.
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December 25th, 2011, 10:54 AM   #2
 
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Joined: Dec 2011
Posts: 2
Re: Video driver

I have a Sony Vaio VPCEB3QFX/WI laptop and I got this last year. Here are some specs of my laptop.
I just wanted to know that is it ok to use generic drivers to update my video card or even sound card. Since according to Intel for my video card they are saying to use Sony drivers since mine is customized to work for my laptop. Basicly it seems like Intel is saying that if I use generic drivers my laptop could not work right or have the features I need.

Intel® Core™ i3 - 370M (2.40GHz)
8 GB DDR3/1066MHz
320 GB 5400rpm, Serial ATA
Realtek® High Definition Audio
Intel® HD graphics, 1.7GB VRAM
TSSTcorp CDDVDW TS-L633C
Windows® 7 Home Premium 64-bit SP1
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