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August 24th, 2009, 12:35 AM   #1
Joined: Aug 2009
Posts: 1
Mozy Back-Up Crashed my computer

I installed MOZY FREE Backup software on my computer by following their instructions.
After installation, my computer kept freezing and then I got the Windows Blue Screen of Death!
Basically, MOZY FREE Backup CRASHED my computer. I could not even do a system restore. I had to restore my computer from scratch. I am still in the process of putting back all my programs and files, this is very time consuming.

Furthermore, after I backed up my files, I could not retrieve them using another computer. It kept telling me that I had to register and install MOZY Backup, it just would not retrieve my previous registration.
I am still not able to retrieve my files. Luckily, I kept local backups on some DVD's. MOZY may be free, but there is always a catch. Please be aware Mozy free backup could crash your computer?
Maybe that's how they get you; then they tell you have to purchase one of their plans???
FYI: I have 2GB of RAM and a 2.0 GHz AMD processor and it still CRASHED it!
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August 27th, 2009, 10:08 AM   #2
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Joined: Dec 2007
Posts: 414
Re: Mozy Back-Up Crashed my computer

There can be a number of reasons why the installation of this software caused your computer to crash (and the windows blue screen of death). Sure it can be that the software itself is buggy, but it can also be due to some software conflicts issues (with other software which was already on your computer).
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